Party City Reviews

The dollar store is not selling birthday items during the covid lockdowns. I went to the party city website and most of their stuff was available for shipping. The prices were a bit more expensive than the dollar store but when you cannot get the things anywhere else, the tiny bit extra was not a big deal. I could not believe how quickly it all arrived! Within two days the stuff was at my door. Very impressed with Party City. Exceeded my expectations.

My go to for special events and I also like their bulk candies. prices are a bit more expensive than walmart and stupertore but they have a good selection. Cool decorations too and people working there are helpful.

Jim the manager is always very helpful and cheerful! He as well as other employees and managers at that location consistently offer excellent customer service. They seem to really care about your event and getting you what you would like. When comparing shopping Amazon or other stores this is the place. They have the best product and price as well as great customer service!
Thank-you Party City!
* Found a beautiful selection of candy for my daughters wedding as well as lovely napkins and other decor.

I ordered 9 of the 6 balloon sets. I filled out all of the checkout information.
I was told: "balloons weren't available in stores."
"They were not available curbside.
OK, I ordered them delivered. They were offered as being available delivered/
Next, my order was declined, "Unable to deliver to a Cedar Park, TX residence. I am supposed to pay and not get anything? Sorry, I can't afford to do that!

NOT IRISH!
Got a big suprise when I ordered from a .ie website and it wasn't irish. Items did not arrive by given time as promised BUT actually spoke to two lovely women in customer service and recived a very quick refund as my order didn't arrive on time.
Shame as they have a great deal of good value party supplies.

Ordered some balloons for my kid's birthday and used curbside pickup. Pick up was at 5 and I didn't get my balloons until 5:40 and said they couldn't find my order. Glad that they were kind and got my order in the end, but wish they could do better with timing with pickup orders.

I was greeted at the door with a big smile from none other than Anthony Vega. He helped my pick out and plan my 10 year old sons birthday theme. He is a really good worker.

Love this store! Great friendly service, great prices, everything I need in one place! Best place to get Halloween supplies and costumes hands down! They are doing a great job at keeping everything clean and sanitized during these hard times!

They have come a long way with customer service lately. The next day delivery is amazing and if there is an issue with your order, they make it top priority to fix it as quickly as possible. They even gave me extra balloons and decorations for my trouble even though it was no trouble at all because they resolved the issue in no time.
P.S. This is the absolute best place for Halloween supplies and costumes!
Customer for life!

I bought the 50th Birthday Balloon Bouquet 5pc - Sparkling Celebration the beginning of the week of July 2,2020 To pick up on July 1. I surprised her with this balloon bouquet the morning of July 2nd. These balloons are still standing tall in the birthday girl's house almost 3 weeks later! Amazing! We never thought they would last this long. Great Purchase!

Simone is Awesome!!!!!!!!!!!!!! (How many exclamation marks can I use without taking up my whole review).
She took the time to go over my balloon arrangement until I was completely satisfied.
She had to deal with other customers at the time she was helping me but never came back in a rush or any frustrations. She was all in it.
She expressed this is what she loves to do…. party plan and make beautiful decorations for parties.
You could tell that she meant it by the way she helped me.
If anyone ever goes to Party City Alameda please connect with SIMONE!!! I mean a party is a special event for you and your loved ones. To have someone maintain the spirit of that party is exactly what you need.
She could tell I was nervous about making it perfect and she wanted to relieve as much of that nervousness as possible.
She presented me with other options like weights I could use, how I could place the balloons on the table as center pieces, how I could balance my balloon bouquet with satin balloons, how larger balloons may not fit entirely in the car but if I did decide to get them how they can be placed at the end and blown up at the event.
She suggested mylar balloons to stand out with the bouquet… I mean so many different things without the feel of the upsell, just ideas I could use to make it great.
I can not sing enough praises about Simone… she was everything!!!
I told her she will be there for my wedding :-D!!
Thank you girly!! I cannot wait to work with you again!

Party City had what I needed and was delivered within a few days. I can't wait to use the decorations that I bought for the baby shower. They are going to be so cute.